Core Humanitarian Standard

Islamic Relief Mali Ramadan 2018 Distribution (275)

What is the Core Humanitarian Standard?

The Core Humanitarian Standard on Quality and Accountability (CHS) provides a set of commitments that humanitarian organisations can use to improve the quality and effectiveness of their work.

As its full name suggests, the main focuses of the CHS are quality and accountability. It is made up of 9 commitments that centre around ensuring aid is appropriate and delivered in a way that does not negatively impact the communities or individuals it is intended to help.

The commitments, underpinned by the 4 core humanitarian principles (humanity, impartiality, neutrality and independence), also concern the importance of organisations being accountable to those they serve.

To get certified against the CHS, an organisation must be assessed by external auditors who will determine to what extent it meets the 9 CHS commitments. 

EN CHS flower 2024 scaled.jpg

To successfully meet the 9 commitments and accompanying requirements of the CHS, organisations must have the necessary enabling environment to support its systematic application. This means applying and demonstrating at all levels and functions of the organisation a culture of quality and accountability in organisational values, working approaches and internal methods, and interactions with stakeholders.

Once the assessment is complete, auditors produce a report, then a decision on certification is made and a certificate is issued. The certification lasts 3 years (4 years prior to 2023), however there is a maintenance audit in the intervening years where progress is checked on any Corrective Action Requests (CARs) or observations raised in the previous recertification audit.

What does the CHS mean to Islamic Relief?

Islamic Relief was first certified against the CHS in 2017 and recertified in 2021, 2023 and 2026. Our continued recertification reaffirms our accountability to the communities we serve and our commitment to transparency and ensuring our work is carried out to the highest standard.

Some aspects of the CHS values overlap with Islamic Relief’s own 5 values that guide everything we do: ikhlas (sincerity), ihsan (excellence), rahma (compassion), adl (social justice) and amana (custodianship). 

HQAI Logo updated

Islamic Relief will continue ensuring we meet these commitments by putting the individuals and communities we serve at the heart of everything we do. For us, this means listening to the feedback of the people we serve, involving them in decision making at all stages of our programmes and working to boost the capacity of local authorities and organisations, including NGOs and community-based organisations.

We're extremely proud to be recertified by the CHS, the humanitarian sector's global benchmark for programme quality and accountability. This rigorous audit is a testament to the impact of our work and the trust we have built up with communities, partners, donors and regulators over 40 years. We will continue to live these values and strive for excellence and improvement in our work every single day.

Iftikhar Shaheen - CEO of Islamic Relief Worldwide

How our scores compare

In my opinion, IRW has demonstrated that it is taking the necessary steps to address the observations identified in the previous audits and continues to demonstrate no major non-conformities in its application of the Core Humanitarian Standard on Quality and Accountability.

From 2026 recertification lead auditor

2014 CHS commitments - audit scores

2014 CHS Comparison (2017, 2021 and 2023)

2014 CHS Comparison (2017, 2021 and 2023)
Commitment201720212023
1332.8
232.92.9
332.92.5
42.532.9
52.22.92.6
6332.8
72.533
82.632.9
9332.7

Comparison between Islamic Relief and average global scores (2014 CHS)

2021
2021
CommitmentCHS commitment (IRW score)CHS commitments (average global score)
C132.78
C22.92.7
C32.92.66
C432.65
C52.92.15
C632.98
C732.66
C832.76
C932.7
2023
2023
CommitmentCHS commitment (IRW score)CHS commitments (average global score)
C12.82.89
C22.92.71
C32.52.71
C42.92.57
C52.62
C62.83
C732.78
C82.92.74
C92.72.56

For details on the 2014 CHS Scoring please see: CHS Alliance scoring grid

2024 CHS commitments - audit scores

2024 CHS Comparison (2026 onwards)

2026
Commitment2026
C13
C23
C32.6
C42.6
C52.5
C62.8
C72.8
C83
C92.8

2024 CHS scoring

Score 0: A major nonconformity that compromises the integrity of the commitment which leads to a major corrective action request (CAR).

Score 1: A minor nonconformity that compromises the integrity of the requirement which leads to a minor corrective action request (CAR).

Score 2: Conformity with an observation.

Score 3: Conformity.

Score 4: Conformity in an exemplary way.